Major National Lottery change introduces strict new rules for retailers

New rules mean punters will only be allowed to buy 10 scratchcards at a time in shops.

Lottery operator has introduced the limit for retailers in order to boost player protection. A spokesman said: “We know from purchase date that the vast majority of in-store players already buy fewer that the new limit, but this new safeguard will further minimise the likelihood of any excessive play.

“This is the latest step in our plans to grow The National Lottery responsibly and generate even more money for Good Cause projects, by encouraging more people to play a little.” The new rules have already come into operation this month.

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It is the first time ever that buying limits have been introduced across the UK – matching the existing limit for authorised online retailers. Allwyn said the new limit still allows for players to purchase enough Scratchcards for gifts or buying for others.

The operator has run an extensive engagement programme with more than 40,000 retailers raising awareness and support to this change. This is in addition to ongoing training in preventing underage play and supporting responsible play.

Allwyn regularly tests these responsible retailing pillars through its ‘Operation Guardian’ programme, which combines underage and excessive play mystery shopper tests and an in-person knowledge check. Allwyn became The National Lottery operator in February 2024.

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