Today every person has his own means, which he uses to go from one place to another, to run these means you need petrol and diesel. When we go to the petrol pump to get fuel, we are in a hurry, due to which we do not pay attention to how much petrol is filled and whether it is right or not, taking advantage of which customers are cheated. Often customers think where to complain about this, so today we will tell you about it through this article-
How to file a complaint against petrol pump fraud:
If you have faced any kind of injustice or fraud while filling fuel at a petrol pump, the Government of India has made provisions to help you report such incidents effectively.
You have to do this:
File your complaint online: You can file a complaint through the Public Grievance Portal (PG Portal) managed by the Department of Administrative Reforms and Public Grievances. Simply visit https://pgportal.gov.in and register your complaint with the required details including the name of the petrol pump, location and details of the problem.
Ministry of Petroleum and Natural Gas: You can also register a complaint on the official website of the Ministry of Petroleum and Natural Gas.
What happens after filing a complaint?
Once your complaint is registered, the authorities will investigate the matter. If the petrol pump is found to be involved in fraud, they may have to face serious consequences.
Don’t tolerate fraud – Know your rights
It is very important that you do not tolerate any kind of fraud at a petrol pump. By using the government’s online portal, you can ensure that your complaint is heard and steps are taken to prevent such fraud from happening again.
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