NEW DELHI: A passenger flying Air India from Delhi to New York complained about a cockroach in her meal on Sept 17, which led to her two-year-old son falling ill. The airline said it was investigating the matter and would "take necessary actions".
A post from the X handle of @suyeshasavant said: "Found a cockroach in the omelette served to me on the AI flight from Delhi to New York. My 2 year old finished more than half of it with me, when we found this. Suffered from food poisoning as a result (sic.)."
In a statement, the airline said it was aware of the matter. "Air India works with reputed caterers who supply to leading airlines globally and have stringent SOPs and multiple checks to ensure quality of meals served to our guests. We are concerned about the experience of the customer in the said instance and have taken it up with our catering service provider to investigate it further. We will take necessary actions to prevent any recurrence of such instances in future."
Earlier this year, a blade was found in a meal served on an AI flight.
A post from the X handle of @suyeshasavant said: "Found a cockroach in the omelette served to me on the AI flight from Delhi to New York. My 2 year old finished more than half of it with me, when we found this. Suffered from food poisoning as a result (sic.)."
Found a cockroach in the omelette served to me on the @airindia flight from Delhi to New York. My 2 year old finished more than half of it with me when we found this. Suffered from food poisoning as a result. @DGCAIndia @RamMNK pic.twitter.com/1Eyc3wt3Xw
— Suyesha Savant (@suyeshasavant) September 28, 2024
In a statement, the airline said it was aware of the matter. "Air India works with reputed caterers who supply to leading airlines globally and have stringent SOPs and multiple checks to ensure quality of meals served to our guests. We are concerned about the experience of the customer in the said instance and have taken it up with our catering service provider to investigate it further. We will take necessary actions to prevent any recurrence of such instances in future."
Earlier this year, a blade was found in a meal served on an AI flight.
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