Samsung Delights Users with Free Display Upgrade for Galaxy S22 Ultra and Other Models

In a commendable move that reflects its commitment to customer satisfaction, Samsung has expanded its free display replacement initiative to include its flagship . This announcement comes as a relief to users who have been grappling with the notorious green line issue on their phone screens. The South Korean tech giant is offering a one-time free screen replacement, demonstrating its dedication to addressing customer concerns proactively.

A Growing Initiative for Customer Care

Initially rolled out for select models like the Galaxy S21 series and Galaxy S21 FE, Samsung’s free replacement program has now been extended to its premium model—the Galaxy S22 Ultra. The news, first shared by a tipster and later confirmed by Samsung Support, has sparked widespread appreciation among users.

The offer is aimed at resolving the green line issue, which has left some users frustrated. With this gesture, Samsung is reaffirming its position as a brand that values its customers’ experience above all else.

Eligibility Details: Is Your Device Covered?

Samsung has set specific eligibility criteria for this initiative, ensuring the benefits reach the right users.

Devices Included: The free screen replacement is available for the Samsung Galaxy S22 Ultra and previously included models like the Galaxy S21 series.

Warranty Coverage: Devices with warranties expiring on or before December 31, 2024, are eligible.

Purchase Timeline: Only devices purchased after January 1, 2021, qualify.

Unfortunately, devices purchased before 2021 will not be covered under this initiative.

What’s Included in the Free Upgrade?

Under the program, Samsung is offering:

• A brand-new On-Cell Touch AMOLED assembly.
• Free battery and kit replacements.

While the replacements are free of charge, users must bear label charges and repair service costs, if applicable. This ensures the replacement process remains affordable, further delighting users.

How to Avail the Offer

If your Galaxy S22 Ultra or other eligible Samsung device is experiencing the green line issue:

Visit your nearest Samsung service center.

Book an appointment to have your screen replaced.

Enjoy a seamless, cost-effective repair experience backed by Samsung’s trusted support.

Samsung’s Track Record of Customer-Centric Initiatives

This isn’t the first time Samsung has stepped up for its customers. Earlier in 2024, the company launched a similar program targeting models like the Galaxy S20 series, Galaxy Note 20 series, and Galaxy S22 series. Such gestures underscore Samsung’s dedication to resolving hardware issues promptly and maintaining customer trust.